Return and Refund Policy clothing returns, shop returns, store returns

Return Policy for Panda Pop Apparel

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not happy with your order, here’s how our return process works:

1. Eligibility: We accept returns on unworn, unwashed, and unused items within 10 days of receipt.
2. Non-Returnable Items: Custom or personalized items are final sale and cannot be returned.
3. Initiating a Return: To start a return, please contact us at poppapanda@pandapopapparel.com with your order number and reason for the return.

1. Exchanges: If you’d like to exchange an item for a different size or color, please follow the return process above, then place a new order for the item you want.
2. Shipping Costs: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

1. Processing Time: Once we receive your returned item, please allow 5-7 business days for processing. Refunds will be issued to the original payment method.
2. Partial Refunds: Items returned in used condition or missing original tags may incur a restocking fee.

If you receive a damaged or defective item, please contact us within 7 days of delivery at pandapopapparel.com with your order number and photos of the item. We will gladly replace it at no additional cost.

If you have any questions about our return policy, please reach out to us at poppapanda@pandapopapparel.com or visit our website at pandapopapparel.com.

Thank you for supporting Panda Pop Apparel! This is a place to describe your Return and Refund Policy to buyers.